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Making sure what is needed in the Ukraine arrives where it is needed

We help to match aid requests from the Ukrainian governmental and other local organisations with providers of humanitarian goods and financial donations. Ukraine Aid Hub coordinates the efficient sourcing and delivery of urgently required goods and makes sure last mile logistics are in place to reach the final destinations within the Ukraine.
How to help

Making sure what is needed in the Ukraine arrives where it is needed

We help to match aid requests from the Ukrainian governmental and other local organisations with providers of humanitarian goods and financial donations. Ukraine Aid Hub coordinates the efficient sourcing and delivery of urgently required goods and makes sure last mile logistics are in place to reach the final destinations within the Ukraine.
About us
Due to our background and network we are working directly with the Ukrainian government and local partners. We have personal and business relationships with and within the Ukraine and some of our families and friends are in the country. Our team matches urgent needs of the central and local government with donors and partners. We treat all financial and product donations transparently and make sure that the goods arrive where they are needed most.
Working Closely with Ukrainian Institutions

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How we work

Our main goal is to provide direct and acurate help of the goods that are really needed within the Ukraine. This requires especially strong last mile logistics and close coordination with local authorities.
Aid Request and Matching
Logistics
Transparent Results

Step 1. Governmental and local needs are entered in real time into our ticket system.
We match those needs with donated products or directly source those from our corporate partners.
Step 2. We ensure the complete logistics chain from the warehouse, to multiple drop off points and to the final destination within Ukraine. This includes all required import and export documentation.
Scheme of deployment of humanitarian aid delivery from EU countries
Example of our partners’ drop off and distribution hubs

Step 3. Transparent Accounting and Auditing. All purchased goods are tracked and all donations and payments accounted for.

Impact

Total Donation Value *

1.600.000 EUR

on 19.03.2022

Goods provided *

12.000 items

From 12 countries

KG of goods provided *

17.000.000 kg

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Our Partners

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Projects

Those are some of the projects we have been involved in sourcing, funding and/or delivery. If you want to contribute to a specific ongoing project please get in touch with us at [email protected]

Pharmacy kits

This is our core asset as a company. We don’t play around with the professional level we provide to our customers. Our role is to set a high industry standard

Pharmacy kits

This is our core asset as a company. We don’t play around with the professional level we provide to our customers. Our role is to set a high industry standard

Pharmacy kits

This is our core asset as a company. We don’t play around with the professional level we provide to our customers. Our role is to set a high industry standard

More project

We are looking to expand our team with full time members and volunteers to increase our impact. Get in touch at [email protected]

Join Us

Contact us

General Contact: [email protected]
Donations: [email protected]
Corporate Partnerships: [email protected]
Press: [email protected]
Job Inquiries: [email protected]
In partnership with
PHINEO gemeinnützige AG
Anna-Louisa-Karsch-Str. 2
10178 Berlin Germany

FAQ

Frequently Asked Questions

What will be financed through my donation? I do not want to finance bombs and guns.

No portion of our funding goes to weapons. We are spending donations mainly for medical, humanitarian and protective goods.

Is your organisation transparent? How do I know where my money goes?

Our finances are fully transparent. You can see what we are spending money on through our web portal. We are also working with WICO and are audited according to Germany and International standards.

There are many charities supporting Ukraine. What are you doing differently?

We are very thankful for any support Ukraine and its citizens are receiving. We have started XXX to help donors in a constantly changing environment identify urgently required goods and provide the peace of mind that those arrive where needed. XXX works like a platform bringing together private and corporate donors with local partners to make sure Ukraine receives optimal help.

Can I also donate goods directly?

We are trying to focus on buying big amounts of goods to reduce prices and keep logistics efficient. All cash donations we are receiving are used to buy from our corporate partners and manufacturers at a discount. If you would like to contribute goods (please find a list of items currently in strong demand) or want to become a corporate partner please reach out to us at [email protected]

How do you handle logistics? This seems to be a problem at the moment.

We are working with long established logistics companies that are providing the first mile to different drop off points on the Ukrainian border. From that point on we are partnering with Ukrainian logistics companies who work with the government to ensure safe delivery within the Ukraine. This includes all required export and import documents as well as all documentation to be classified as humanitarian transport.

How do you know what goods are needed in the Ukraine?

The situation in the Ukraine is changing rapidly. This is a challenging environment for everyone. We are in direct contact with the central and local government as well as other institutions (hospitals, food banks, shelters, …) to receive their needs. We are updating that information on a constant basis and have built a software to match, manage and track those requests.

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